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Disclosures
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Disclosures > Security Information
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Eglin Federal Credit Union's Commitment to Security
We are committed to taking reasonable steps to protect the security of our member's financial information in all areas of our operations. Therefore, when providing access to your financial information over the Internet, we practice the following security measures:
- First, the Credit Union maintains a firewall system that protects our Web server from unauthorized access.
- Second, we use SSL (Secure Socket Layer) technology to encrypt all traffic (including account numbers, PINs, and financial data) that is sent between your computer and our Home Branch system. A new encryption key is generated every time you log in to Home Branch. Please note that the information is not encrypted once it resides within your computer.
- Third, we require a valid account number and PIN to access your account. After three bad attempts, the account is locked for your protection.
- Fourth, a session-only cookie is transmitted to your computer when you successfully log in to Home Branch. The cookie contains a number that is unique to every session and every member. While you are logged in, it is used to verify your access to information. When you either logout , close your browser, or allow the inactivity timer (see below) to expire, this session-only cookie values becomes invalid. EFCU recommends that you log out of Home Branch and/or close your browser every time you are finished accessing your financial information through Home Branch. We do not recommend leaving your computer unattended and allowing the inactivity timer to expire. In order to access Home Branch you will need to enable session-only cookie support for eglinfcu.org.
- Fifth, an inactivity timer automatically breaks your connection to Home Branch after several minutes of inactivity. This prevents you from accidentally leaving active connections to Home Branch after you have completed your transactions.
- Sixth, the Credit Union uses a Multi-Factor Authentication system to further verify your identity when you access your account information online. Members are prompted to select and answer three secret questions to establish their identity. The questions will appear when there is a challenge situation, for example; you sign on to Home Branch from an unfamiliar location.
Information submitted to EFCU via email is not encrypted and may not be secure.
Click here to send us a Secure Message.
This statement updates and replaces any other notices about our Internet security.
838 Eglin Pkwy NE
Ft. Walton Beach, FL 32547-2781
www.eglinfcu.org
850-862-0111
1-800-367-6159
Member Services Ext. 1402
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