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FAQs

Recently Asked Questions

Does EFCU offer financial counseling or assistance with family budgeting?
Can I get help understanding my credit report?
What can I do to help prevent Identity Theft?
Can you help me balance my Checking Account?

For all of the above questions there is one simple answer:

Members now have access to a free and confidential financial counseling service through our newly acquired partnership with BALANCE.

Certified financial counselors can help you develop a family budget or short and long term strategies to meet goals and overcome challenges.

Counselors are also available to help you set up a Debt Management Plan. They will review your credit report with you to help you understand the information reported, and can give you guidance on correcting errors and improving your credit score.

If you are concerned about identity theft, BALANCE provides Identity Theft Solutions.




Frequently Asked Questions

Below is a list of questions that are frequently asked by our members. After selecting one of the questions from the drop down menu, the answer will be returned directly below the menu.

If the information that you are seeking is not currently listed in the Frequently Asked Questions list then you can reach us here. Contact Us




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